Shipping & Returns
We strive to ship in-stock products within one or two business days. e are a one person company and Eclectic Angler is not our full time vocation so there are occasions where I have other commitments, vacations, or other outages - so please be patient OR contact us first to verify that we can meet your shipping requirements. Also, since many of our products are unique and hand-crafted, we may not keep all items in stock.
If you need an item quickly - as a gift for instance - please email us before placing your order to make sure the item is in stock and we are available to ship it quickly. We will do our very best to accommodate you!
Note that the shipping rates for most items we sell are weight-based. The weight of an item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Domestic Shipping
Most products are shipped via US Postal Service First Class or Priority Mail. If possible, books shipped within the USA are sent via US Postal Service Media Mail. These are fast, convenient, and cost effective shipping options. If you have a special shipping request, please email us with details and we will do our best to help out.
Sales Tax
We are a Massachusetts based business and charge a 6.25% sales tax to all Massachusetts residents. We currently do not charge sales tax to customers in other locations.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.